Cookie Policy

This Cookie Policy explains how Beyond Digital Group ("we", "us", or "our") uses cookies and similar technologies on our website https://beyond-digital-group.co.uk (the "Website").

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used when you make subsequent visits to the website. Session cookies are temporary and are deleted when you close your browser.

How We Use Cookies

We use standard browser cookies and local storage tokens to enable the core features of this Website. Specifically, we use them for website security (Cloudflare Turnstile) and to power our live customer support chat widget (Chatway).

Types of Cookies

Strictly Necessary Cookies

These cookies and storage objects are essential for the Website to function securely. They enable basic functions like bot detection and contact form protection.

Cookies in this category: Cloudflare Turnstile (session/telemetry parameters for bot-mitigation)

Performance/Analytics Cookies

These cookies collect information about how visitors use the Website, such as which pages are visited most often. This information is used to improve how the Website works.

Cookies in this category: None

Functionality Cookies

These cookies allow the Website to remember choices you make (such as maintaining a live support chat conversation) and provide enhanced, personalised features.

Cookies in this category: Chatway Live Chat (session storage and cookies to persist chat sessions and user IDs)

Targeting/Advertising Cookies

These cookies are used to deliver advertisements relevant to you and your interests.

Cookies in this category: None

Third-Party Cookies

Some features (such as security verification and live chat) are powered by external partners. These third parties set their own cookies and local storage tokens on your browser:

Cloudflare: Set during bot security checks on form submissions.
Chatway: Set during live chat interactions to manage messaging states.

You can control and manage cookies through our custom Cookie Consent Banner or via your browser settings.

By clicking Refuse on our banner, the Chatway live chat widget will be completely unloaded and disabled, and no chat-related cookies will be stored on your device. You can clear your browser storage at any time to delete past cookies.

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this policy indicates when it was last revised.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Beyond Digital Group
Swan Buildings, 20 Swan St, Manchester M4 5JW, United Kingdom

Legal Framework

This Cookie Policy complies with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR) 2003

For more information about how we process your personal data, please see our Privacy Policy.